Privacy Policy

← Back to Home

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, username, password
• Profile Data: Age, gender, dating preferences, interests
• Chat Content: Messages you share with our AI for generating suggestions
• Feedback: Ratings, reviews, and support communications

1.2 Information We Collect Automatically

• Device Information: Device type, operating system, app version
• Usage Data: Features used, time spent in app, interaction patterns
• Technical Data: IP address, device identifiers, crash logs
• Analytics: App performance and user behavior metrics

2. How We Use Your Information

Purpose	Data Used	Legal Basis
Provide AI suggestions	Chat content, preferences	Contract performance
Personalize experience	Usage data, preferences	Legitimate interest
Improve our service	Analytics, feedback	Legitimate interest
Customer support	Account info, communications	Contract performance
Safety and security	All data types	Legal obligation

3. AI and Machine Learning

Datesay uses artificial intelligence to provide personalized suggestions. Here's how:

• Your chat inputs are processed by our AI models to generate suggestions
• We may use aggregated, anonymized data to improve our AI algorithms
• Personal conversations are not stored permanently or shared with other users
• AI processing may occur on our servers or trusted third-party AI providers

4. Data Sharing and Disclosure

4.1 We Do NOT Share Your Personal Data With:

• Other dating apps or social platforms
• Data brokers or advertising networks
• Your matches or other users
• Anyone for marketing purposes without consent

4.2 We May Share Data With:

• Service Providers: Cloud hosting, AI processing, analytics (under strict contracts)
• Legal Authorities: When required by law or to protect safety
• Business Transfers: In case of merger or acquisition (users will be notified)

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited employee access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Infrastructure: Trusted cloud providers with SOC 2 compliance

6. Data Retention

We retain your data only as long as necessary:

• Account Data: Until you delete your account
• Chat History: Up to 30 days for AI improvement, then deleted
• Usage Analytics: Aggregated data kept indefinitely (anonymized)
• Support Communications: Up to 2 years for quality assurance

7. Your Rights and Controls

7.1 Account Controls

• Access: View your personal data through account settings
• Update: Modify your profile and preferences anytime
• Delete: Permanently delete your account and associated data
• Export: Download your data in a portable format

7.2 Privacy Controls

• Opt out of analytics collection
• Limit data sharing with service providers
• Control personalization features
• Manage communication preferences

8. Children's Privacy

Datesay is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will delete such information immediately.

9. International Data Transfers

Your data may be processed in countries other than your own, including the United States. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Other appropriate safeguards as required by law

10. Third-Party Services

We may integrate with third-party services that have their own privacy policies:

• App Stores: Apple App Store, Google Play Store
• Payment Processors: For subscription handling
• Analytics: App performance and usage analytics
• Customer Support: Help desk and chat support tools

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will:

• Notify you of material changes through the app or by email
• Post the updated policy with a new "Last Updated" date
• For significant changes, seek your explicit consent where required
• Archive previous versions for your reference

12. Regional Privacy Rights

12.1 European Union (GDPR)

If you're in the EU, you have additional rights including:

• Right to withdraw consent
• Right to object to processing
• Right to data portability
• Right to lodge a complaint with supervisory authorities

12.2 California (CCPA)

California residents have the right to:

• Know what personal information is collected
• Delete personal information
• Opt-out of the sale of personal information (we don't sell data)
• Non-discrimination for exercising privacy rights

13. Contact Us

This Privacy Policy is designed to be clear and comprehensive. If you have any questions or concerns, please don't hesitate to contact us.